Payment, Cancellation & Refund Policy
This policy explains the general payment rules for consultations, professional services and digital products purchased through LRC & CO GROUP.
Last updated: September 20, 2026Secure Payment
Online card payments are processed through Stripe. Prices displayed on the website apply only to the specific item or service shown. Government fees, filing fees, consular fees, shipping and other third-party charges are separate unless expressly included in writing.
Consultations
A consultation is reserved after the required intake and payment are completed. If you need to reschedule, contact our office as early as possible. Repeated missed appointments or late cancellation may require a new booking or fee, subject to the terms communicated for the appointment.
Professional Services
Professional-service fees compensate LRC & CO GROUP for time, preparation, document organization, strategy and other work within the agreed scope. Once substantive work has begun, amounts already earned for completed or committed work are generally not refundable. Any service-specific written agreement controls.
Government and Third-Party Fees
Fees paid to government agencies, consulates, couriers, translators, schools, financial institutions or other third parties are governed by those organizations and are not refundable by LRC & CO GROUP.
Digital Products
Because eBooks and other digital products can be delivered or accessed immediately, digital purchases are generally final once delivery or access has been provided, except where required by law or in the case of a verified duplicate charge or technical delivery problem that cannot be corrected.
No Outcome-Based Refunds
A government denial, request for evidence, processing delay, policy change or other third-party decision does not by itself create a right to a refund for professional work already performed.
Billing Issues
If you believe you were charged incorrectly, contact info@lrc-cogroup.com promptly with your name, transaction date and the service or product purchased so the team can review the issue.